Vehicle Information
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*Model Year Start: 2020
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*Model Year End: 2024
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Type: Light Vehicles
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*Make: Honda
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Body Style: Pickup Truck
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*Model: Ridgeline
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Powertrain: Gas
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*Production Dates
(mm/dd/yyyy)
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*Begin: 11/8/2019
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*Descriptive Information to include:
The recall population was determined based on supplier and manufacturing records. The production range reflects all possible vehicles that could experience the problem.
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*End: 4/24/2024
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VIN Range
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Begin:
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☐Not Sequential VINs
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End:
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Number potentially involved: 13,560 in Canada
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Estimated percentage of involved with defect: 3%
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Defect / Noncompliance Description
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*Describe the defect or noncompliance:
In low temperature environments where road salt is present, the electric wiring of the rear-view camera (RVC) tailgate wire harness may fatigue and break in the presence of freezing water and salt with repeated opening and closing of the tailgate.
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*Describe the safety risk:
Broken wiring in the tailgate harness may result in a failure to display the RVC image, which may affect the driver's view and increase the risk of a back-up collision or injury.
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Identify any warning which can precede or occur:
The tailgate lock/unlock function and/or alarm system may malfunction.
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Describe the cause:
The RVC wire harness was manufactured with a protective woven twisted tube, which has high permeability to water and salt. Due to freezing temperatures and the repeated opening and closing of the tailgate, fine cracks can form in the wire insulation of the tailgate harness. As environmental saltwater penetrates the twisted tube and settles onto the cracks of the wire insulation, the cracks are further expanded with the repeated freezing and thawing of saltwater and the opening and closing of the tailgate, ultimately resulting in fatigue and breakage of the tailgate harness electric wire(s).
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Identify the Remedy
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Describe the defect / noncompliance remedy program, including the manufacturer's plan for reimbursement:
Registered owners of all affected vehicles will be contacted by mail and asked to take their vehicle to an authorized Honda dealer. The dealer will replace the rear-view camera tailgate harness with an improved part.
Owners who have paid to have these repairs completed at their own expense may be eligible for reimbursement.
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Identify the Recall Schedule
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Describe the recall schedule for notifications:
Dealers have been notified. Owner notification is scheduled to begin in June 2024.
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Where Concerned Owners Can Seek More Information
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Owners can determine if their specific vehicles are included in the recall by visiting www.Honda.ca/recalls or call 1-888-946-6329.
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Media Inquiries
