Honda AutoAcuraHonda CanadaNewsContact


Honda Canada has Extended the Warranty on the Air Conditioner Condenser on Certain 2016-2018 Honda Civic Vehicles

Honda strives to ensure its customers maintain confidence in the Honda products they purchase or lease. In keeping with this objective, Honda Canada has extended the warranty on the air conditioner condenser that was installed in certain 2016-2018 Honda Civic vehicles, in order to address a potential issue with these condensers, which may ultimately lead to a refrigerant leak.

This warranty extension covers repairs associated with an air conditioner condenser leak resulting from a quality issue with the applicable air conditioner condensers. The warranty extension will extend the original manufacturer’s warranty on applicable components, to 10 years, from initial vehicle registration, with no mileage limit. Honda dealers have been provided with the applicable warranty repair procedures. A process will also be available for customers who previously incurred costs to repair a component covered by this warranty extension, to make a claim for reimbursement of such costs.

Honda Canada expects to begin sending written notification of this warranty extension to owners and lessees of included vehicles, in October 2019. These notifications will outline the terms of the applicable warranty extension and the process for making claims to recover the cost of previous repairs that are now covered by the terms of the warranty extension. Honda dealers will consider requests by customers for alternative transportation, or reimbursement of the same, for the period in which their vehicle is awaiting or undergoing repairs covered by this warranty extension.

Honda Canada is taking these steps in recognition of the importance to Honda Canada of the satisfaction of its Canadian customers. In the interim, should you have any questions, please contact Honda Canada Customer Relations at 1-888-9-HONDA-9 (1-888-946-6329).