Honda strives to ensure its customers maintain confidence in the Honda products they purchase or lease. In keeping with this objective, Honda Canada has expanded the original warranty extension announced in August, 2019 on the air conditioner condenser for certain 2016-2018 Honda Civic vehicles to include the following vehicles, in order to address any potential issue with these condensers, which may ultimately lead to a refrigerant leak:
- 2018-2020 Honda Civic (2 door & 4 door)
- 2017-2020 Honda Civic (5 door)
- 2018-2020 Honda Accord
- 2018-2020 Honda Accord Hybrid
- 2019-2021 Honda Insight
- 2018-2021 Honda Clarity
This warranty extension covers repairs associated with an air conditioner condenser leak resulting from a quality issue with the applicable air conditioner condensers. The warranty extension will extend the original manufacturer’s warranty on applicable components to 10 years, from initial vehicle registration, with no mileage limit. Honda dealers have been provided with the applicable warranty repair procedures. A process will also be available for customers who previously incurred costs to repair a component covered by this warranty extension, to make a claim for reimbursement of such costs.
Honda Canada expects to begin sending written notification of this warranty extension to owners and lessees of included vehicles, in August 2021. These notifications will outline the terms of the applicable warranty extension and the process for making claims to recover the cost of previous repairs that are now covered by the terms of the warranty extension. Honda dealers will consider requests by customers for alternative transportation, or reimbursement of the same, for the period in which their vehicle is awaiting or undergoing repairs covered by this warranty extension.
Honda Canada is taking these steps because it recognizes the importance of satisfying its Canadian customers.
In the interim, should you have any questions, please contact Honda Canada Customer Relations at 1-888-9-HONDA-9 (1-888-946-6329).
About Honda Canada
Honda Canada Inc. was founded in 1969 and is the parent company for both Honda and Acura vehicle brands in Canada. Since 1986, the company has produced Honda engines and more than nine million cars and light trucks at its Alliston, Ontario manufacturing facilities, where the Honda CR-V and Honda Civic are currently built. Honda Canada has invested more than $4.7 billion in Canada, and each year it sources nearly $2.1 billion in goods and services from Canadian suppliers. Honda Canada has sold more than five million Honda and Acura passenger cars and light trucks in Canada. For more information on Honda Canada, please visit www.hondacanada.ca.
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