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Statement Regarding Irregularly High Oil Levels in Certain Honda Vehicles - UPDATE#3

Markham, ON (October 29, 2018) – Honda Canada previously advised that it had received reports of irregularly high oil levels in certain Honda vehicles equipped with 1.5L turbo engines, and that countermeasures would soon be released to address the potential for over-dilution of oil with fuel and moisture. Honda is pleased to confirm further details regarding the vehicle enhancements that will be offered to customers free-of-charge, in order to address this potential issue. Honda will conduct a free product update and extend the warranty on certain components, on certain 2017-2018 CR-V and 2016-2018 Civic vehicles, to address potential over-dilution of oil in these vehicles, which may be more prevalent when the vehicles are driven short distances in very low outside temperature conditions.

Authorized Honda dealers performing the free product update will upload new software into vehicle, change the engine oil, and, in certain vehicles, replace the air conditioning control unit. The updates will allow the engine to warm up faster, improving fuel combustion and reducing oil dilution. In addition to this product update service, to better ensure customer confidence, Honda Canada is providing a warranty extension on certain engine components for up to six years from the original date of purchase, with no mileage limit.

Honda plans to begin roll out of the applicable vehicle enhancements for CR-V, in early November 2018, with those for Civic following shortly thereafter. At this time, Honda has no reason to believe that this potential issue affects the safe operation of a vehicle or results in any regulatory non-compliance. We encourage customers with concerns about their vehicle to visit their nearest Honda dealer to have their vehicle inspected, upon receiving written notification from Honda Canada about the availability of enhancements for their vehicle. Additionally, owners of affected vehicles can determine if their vehicles are included in this service product update by going to www.honda.ca/recalls or by calling Honda Canada Customer Relations at 1-888-946-6329.