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Statement Regarding Irregularly High Oil Levels in Certain Honda Vehicles - UPDATE#4

Markham, ON – December 17, 2018 – Honda Canada previously advised that it had received reports of irregularly high oil levels in certain Honda vehicles equipped with 1.5L turbo engines, and that countermeasures were being released to address the potential for over-dilution of oil with fuel and, in some cases, moisture. Honda is pleased to provide an update regarding the vehicle enhancements that are currently being offered to customers, free-of-charge, in order to address this potential issue. Honda is conducting a free product update and has extended the warranty on certain components, on certain 2017-2018 CR-V and 2016-2018 Civic vehicles, to address potential over-dilution of oil in these vehicles, which may be more prevalent when the vehicles are driven short distances in very low outside temperature conditions.

Authorized Honda dealers performing the free product update will upload new vehicle software, change the vehicle’s engine oil, and, in certain vehicles, replace the air conditioning control unit. These updates will allow the vehicle’s engine to warm up faster, improving fuel combustion and reducing oil dilution. In addition to this product update service, to better ensure customer confidence, Honda Canada is providing a warranty extension on certain engine components for up to six years from the original date of purchase, with no mileage limit.

Applicable vehicle enhancements for 2017-2018 CR-V and 2016-2018 Civic vehicles are currently available. At this time, Honda has no reason to believe that this potential issue affects the safe operation of a vehicle or results in any regulatory non-compliance. Honda Canada encourages customers with concerns about their vehicle to visit their nearest Honda dealer to have their vehicle inspected, upon receiving written notification from Honda Canada. Additionally, owners of affected vehicles can determine if their vehicles are included in this product update campaign by going to www.honda.ca/recalls or by calling Honda Canada Customer Relations at 1-888-946-6329.